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Frequently Asked Questions

  • Services & Amenities

    Do you have complimentary WiFi/Internet in your rooms?

    YES

    Is there a Business Center at the hotel?

    YES

    Do children stay for free?

    YES, 17 and under

    Is there a laundry facility at the hotel? Dry cleaning?

    NO.  Dry Cleaning serviced off site for pickup and delivery.  Cost depends on items being laundered Monday - Friday.

    Is there a fitness center/gym?

    YES. 24/7

    Is there a pool at the hotel?

    YES  Outdoor Heated pool.  Open about April-October depending on weather conditions.

    Do you offer babysitting services?

    NO

    What on property amenities do you offer?

    Fitness center, pool, shuttle to King of Prussia Mall and surrounding areas, outdoor patio.

    Do you offer a Manager's Reception?

    YES.  Tuesdays evenings for Gold, Silver and Diamond HH Honor Members.  Guests receive an invitation.

    Are snacks/drinks available for free to guests?

    NO

    How close are you to the airport? Does the hotel supply transportation to and from?

    18 Miles.  Transportation not provided.

  • Accommodations

    Do you have smoking rooms?

    NO

    What type of rooms are available?

    King, Queen/Queen, Jr. Suites, Corner Suites, One Bedroom Suites

    Are there wheelchair accessible rooms?

    YES

    Do all guestrooms have bathtubs?

    NO

    Any accommodations for the allergy sufferer?

    YES

    Are all rooms accessible by elevator?

    YES

    Are refrigerators/microwaves available in the rooms?

    No.  They are available upon request and based on availability.  Suites have refrigerators. Standard King and Queen rooms do not.

    Can a room location/specific room be requested during reservation?

    YES, based on availablity.

    What bathroom amenities are available in the rooms?

    Crabtree and Evelyn

    What if a guest forgets a toothbrush/toothpaste/etc.

    YES, these items can be requested at the front desk.

    Do you have irons/ironing boards/hairdryers in the rooms?

    YES

    Are there coffee machines in the rooms?

    YES

  • Weddings & Events

    How long are receptions?

    5 hours will be blocked, not to include the ceremony. Each additional half hour will be an extra charge.

    Are there wedding packages?

    Yes, we offer a plated dinner and buffet style dinner package for weddings. Both of our packages include a cocktail reception, 4 hour open bar, champagne toast, dinner and wedding cake. Package prices are inclusive of tax and service charge. A discounted wedding package for weddings ending by 3pm can be requested. 

    Is there a bar maximum?

    Included in the wedding package is a 4 hour bar. There is 5 hour bar maximum for all wedding receptions. To add the additional hour is an extra charge. 

    If there is no open bar, what will be the charge?

    The package price will change however this will be depending upon the entrée selected. Please see your Catering Events Manager for more details. 

    What items are provided free of charge?

    Standard white linens, chairs, china, silver, and 5 votives for reception tables.

    If we supply the materials, will you assemble our center pieces and decorations? 

    We would be happy to assist you with your center pieces and decorations however a labor charge will apply. Please see your Catering Events Manager for more details. 

    Is there a room fee for the reception?

    The Keystone Ballroom comes accompanied by the Keystone Foyer for cocktail hour. The Thomas Jefferson Room comes accompanied by the restaurant or Hamilton for cocktail hour. All of the above options do not include a room rental fee. To use the outdoor pool area or Three01 for cocktail hour (if not accompanied as listed above) there is an additional charge or $500 plus tax and service charge.

    Are upgrades available?

    Yes, upgraded linens and chairs are available for an additional charge. A wide variety of requests can be accommodated.

    • Chiavari Chairs
    • Upgraded Linen
    • Upgraded Napkins
    • Chargers
    • Lighting Packages

    Does the hourly open bar include wine and beer?

    Yes, it includes all mixers, juices, alcohol, beer, house wine, and sodas.

    Are there restrictions on Alcohol?

    We have a 5 hour maximum open bar. All alcohol must be provided by DoubleTree by Hilton Philadelphia-Valley Forge.

    Does Champagne come with the wedding package?

    Yes, the champagne toast is included in the wedding package.

    Does Wine service with dinner come with the wedding package?

    No, this is priced in addition.

    Is there a children's menu?

    Yes, the children's menu is for children 12 and under. The menu is $20 per child (Plus 6% tax and 28% gratuity). Children 3 and under eat free.

    Do children get charged the same amount as an adult for the bar?

    No, children are charged a discounted price for the bar.

    Do you offer vendor meals for the DJ and photographer?

    Yes, vendor meals can be requested and will be given at a discounted price depending on the entrée selected. Vendors can eat inside the room at their own table. 

    Can I request a special meal due to a dietary restriction?

    Yes, special menus can be requested.

    Is a menu tasting available?

    Yes, this is included in your wedding package. The Menu Tasting is complimentary for four people and will be scheduled 4-6 months prior to your wedding. Each additional person is $30 plus tax and service charge. Please ask your Catering Events Manager for more details.

    Who will prepare my wedding cake?

    The Master’s Baker will coordinate your cake design and flavors. A wedding cake with buttercream icing is included in the wedding package. If you chose to design a wedding cake outside of what is included, the additional charge will be paid directly to the baker. There is a cake fee of $2.50 per person if you choose to have a cake prepared by another vendor.

    Can I block rooms for my out of town guests?

    Yes, rooms can be blocked off and provided at a group discount if you block 10 or more rooms at DoubleTree by Hilton Philadelphia-Valley Forge. 

    Do I get a complimentary room the night of my wedding?

    A complimentary room will be provided the night of your wedding for the Bride and Groom. 

    Are there certain months, Days, or times of the day when the price is discounted?

    Yes, weddings ending by 3pm are discounted. Please ask your Catering Events Manager for more details.

    Can I select my own catering vendor?

    DoubleTree by Hilton Philadelphia-Valley Forge must provide all food items, excluding the wedding cake and any favors. All outside items must be approved by your Hotel planner.
    Are rooms available for the bride, groom, and wedding party to get ready in prior to the ceremony if ceremony is held off site?
    Yes, a standard banquet room can be provided. There is a fee starting at $200 plus tax and service charge for each room for a 4 hour period. If an overnight room is requested, the charge will be based on the room selected.

    Can we bring in food for after the wedding in the burkes?

    DoubleTree by Hilton Philadelphia-Valley Forge must provide all food and beverage items. 

    Can I store event items at the hotel after the wedding?

    Yes, event items can be stored for fourteen days. DoubleTree by Hilton Philadelphia-Valley Forge will not be responsible for the storage of any leftover event items beyond fourteen (14) days of the event date. In the event that any event items remain unclaimed after fourteen (14) days, such items will be deemed abandoned, and hereby authorizes Double Tree Philadelphia-Valley Forge to utilize, sell, donate or discard the items as it determines in its sole discretion without any fees or compensation paid to the client. Please Note: Any food items (such as, but not limited to, the wedding cake topper) must be picked up the day after the wedding or they will be discarded.

© 2018 DoubleTree by Hilton Hotel Philadelphia - Valley Forge

301 West DeKalb Pike, King of Prussia, PA 19406

Phone 610-337-1200 | Fax: 610-337-1959

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